Refunds & returns

King Bee Games fully comply with the Distance Selling Regulations of 2014.


If you are not satisfied with your goods and inform us within fourteen days of receiving your order, you may return them and we will give you a full refund on the price of the games if returned in a re-saleable condition.

 

Please note that we are unable to accept the return of games that have been opened, as they are no longer classed as being in a re-saleable condition.

 

You are responsible for the cost of returning the goods.


If the goods are damaged or faulty, please retain the packaging and contact us.

 

We will ask you to return the damaged product to us and we will replace them and pay you for the cost of return postage as confirmed by us. If we are unable to replace a product, we will give you a full refund including the cost of return post.